Return Policy
At Temptress Fashion, we want you to love your purchase! If you're not completely satisfied, we offer free returns within 30 days of delivery.
Return Window
You have 30 days from the date of delivery to initiate a return for any reason.
Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us safely.
Eligible Items
To be eligible for a return, items must be:
- Unworn and unwashed
- In original condition with all tags attached
- In the original packaging
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Intimate apparel and swimwear (unless defective)
- Earrings and body jewelry
- Final sale items
How to Return
- Contact us at [your email] with your order number to initiate a return
- Pack your item(s) securely in the original packaging
- Ship to the return address provided in your return authorization
- Keep your tracking number for your records
Refunds
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable.
Exchanges
We currently do not offer direct exchanges. If you need a different size or color, please return your original item and place a new order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [your email] with photos. We'll provide a prepaid return label and send a replacement or issue a full refund, including original shipping costs.
Questions?
If you have any questions about our return policy, please don't hesitate to contact us at [your email]. We're here to help!